What items are returnable? 

• **Please contact customerservice@goop.com for all skincare, cosmetic, and personal use items prior to sending them back**
• Items received within the last 30 days.
• Unworn & Unused.
• All tags attached.
• Packaging intact.

Is it easy to return items?

- Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

- Please note we've recently updated our return carrier. Please use extra caution when attaching your label and sending your package back. 

What items are non-refundable?

• Items marked as final sale.
• Free gifts or promotional items with retail value.
• Original shipping charges except in cases where we have made a shipping error.

How soon will I get my refund?

• Once we receive and inspect your items, you will receive an email confirming your refund.
• To return an order shipped outside the United States, please email customservice@goop.com to initiate a return.